Insurance & Billing
Insurance can be stressful and confusing. We have an entire team of knowledgeable staff members who strive to eliminate concerns about financial matters so that you may focus on recovery.
Bring your insurance identification card(s) with you on each visit. A photocopy will be placed in your chart. If you are covered by more than one insurance company, let us know which company is the primary carrier. This will help to avoid any delays in receiving benefits. If your health coverage changes, call our Billing Office right away to update your records.
We participate with most major insurance companies and will submit claims to your carrier on your behalf. Co-payments are payable at the time of your visit. We accept Visa, MasterCard, Discover, and American Express. We accept Medicare and Medicaid assignments; however, you will be responsible for the deductible and your co-payment for Medicare’s allowed charges for physician care, chemotherapy drugs as well as non-covered laboratory tests.
If you belong to an HMO or PPO plan, verify that our physicians are in the network before your treatment begins. If your physicians are not in the network, we will work with you so that you may still have treatment at SNCC.
Inform our office if pre-certification is necessary with your plan. Some insurance companies require you to use a specific laboratory or to obtain referrals or pre-authorizations for office visits, hospital admissions and treatment. It is your responsibility to obtain the initial referral and bring this with you at your first visit. If you need assistance with your insurance requirements, our staff will make every effort to help you.
We will be happy to assist you in developing a payment plan. Call our Billing Office if you have questions or need help coordinating and filing claims with your insurance company. Your privacy and confidential information will be respected at all times.