SNCC Announcements Regarding COVID-19

SNCC is committed to the health of our patients and staff. We have made adjustments to our protocols to ensure safety for all. We are expanding the reduction of visitors in our clinic. Effective March 23, 2020, we are NOT allowing caregivers in the infusion room or to wait in the lobby for their loved ones for Medical Oncology, Radiation Oncology and Rehabilitation appointments. Once you drop off your loved one for their appointment, you will be asked to wait in your car. Once your loved one is done with their appointment, one of our SNCC staff will notify you via your phone and let you know you can come pick them up.  There will be an exception to this rule when the patient has a visit with their respective Doctor or Advanced Practice Provider. We hope you understand as we take all precautions necessary to keep our most vulnerable patients safe.

The CDC recommends wearing cloth face coverings in public settings where other social distancing measures are difficult to maintain. SNCC encourages all patients/visitors to wear cloth face coverings upon entering and for the duration of your time at SNCC at all locations. You could spread COVID-19 to others even if you do not feel sick.

Appointment Information: If you are a current patient at SNCC and concerned about any symptoms related to COVID-19 or are experiencing fever greater than 100.4 F, cough and shortness of breath, call and request to speak to a nurse at SNCC at 402-420-7000 to assess your symptoms before you present to the clinic.

Visitor (Primary Care Giver) Health Screening (for Doctor or Advanced Practice Provider Appointments only):

In order to keep our clinic safe for our patients, visitors and staff, we need to know if you, family members or guests have been exposed to COVID-19 that could be passed on to others. You will be asked to complete a screening form with the following questions.

  • Had a fever of 100.4 or higher in the past 48 hours?
  • Had symptoms of diarrhea or vomiting in the past 48 hours?
  • Had respiratory symptoms such as cough or SOB (shortness of breath) currently or in the past 48 hours?
  • Traveled out of the state or country recently?
  • Had contact with someone with known or suspected coronavirus or recently isolated or quarantined for suspected exposure to coronavirus?

If any of the answers to these questions are yes, you are instructed to call the state department health line at 402-441-8053 and your appointment will be canceled.


Frequently Asked Questions Regarding COVID-19

Should I cancel my treatment or follow-up appointments at SNCC?
If you have a scheduled appointment at SNCC and are experiencing respiratory symptoms (fever, cough, nasal congestion, runny nose), call us at 402-420-7000 to have a nurse determine the urgency of your treatment and appointment. They will advise you on whether to come to SNCC. We are screening all patients for respiratory illness and travel to level 3 countries and hot spots in the US. Call and talk to a staff if you have any questions prior to your appointment.

What should I do if I have symptoms?
If you develop a high fever, deep dry cough, fatigue and shortness of breath, stay home and call us at 402-420-7000 for guidance. If you feel ill enough to go to the emergency room, call ahead and let them know you have respiratory symptoms so they can provide guidelines and protect you when you arrive, please do not arrive at SNCC or any emergency department with these symptoms. (A doctor’s recommendation is required for the COVID-19 test)

What if a family member develops symptoms?
If someone in your household is sick, keep your distance. Wipe down surfaces with bleach wipes and wash your hands. You can encourage them to speak to their PCP regarding these symptoms. We are also requesting that you not bring anyone with you to SNCC that displays any symptoms. SNCC is limiting and screening guests and will ask them to leave the facility if we have any concerns for the safety of our patients or staff.

What if I want to postpone my appointment?
Contact our health care team at 402-420-7000 or leave a message on the patient portal.

Important Resources

Nebraska DHHS COVID-19 Information Line
(402) 552-6645
8AM – 8PM (CST)
7 Days a Week

Looking for more information about the coronavirus (COVID-19)? Explore these helpful links from reputable sources.